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+234 802 742 9312

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Returns, Refund and Replacements

Shakaraa offers a 7-Days Return Window for items that meet the requirements for return. Please contact is via any of our contact channels within seven days of delivery and we will ensure you get resolution.

Instructions

  1. Send a Complaint - Also include pictures of the product that was delivered to support@shakaraashop.com as a means of evidence.
  2. Return After Authorization - Once your claim is validated, we will provide information on the most suitable means of getting the item from you.
  3. Track Return Status - We will send you a return waybill number, this will enable you to track the status of your return.
  4. Get Resolution - Once the item has been received by the seller, we will ensure you get a resolution (A Replacement, Exchange or Refund).

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